Terms & Conditions
Welcome to Parmar Art’s & Craft. By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or services.
1. General
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This website is operated by Parmar Art’s & Craft, Hyderabad, Telangana.
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The website provides information and online shopping services for art, craft, resin-art products, and related materials.
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We may update, modify, or replace these Terms & Conditions when necessary.
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Changes become effective when published on this website.
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Continued use of the website after an update indicates acceptance of the revised terms.
2. Products and Availability
Parmar Art’s & Craft currently offers products under the following categories:
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Silicone Moulds
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Resin & Pigments
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Essential Tools & Accessories
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All products are subject to stock availability.
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Adding a product to the shopping cart does not reserve or guarantee its availability.
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We may discontinue products, introduce new variations, or limit purchase quantities without prior notice.
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Certain products may be available only through our physical store or selected sales channels.
3. Product Images and Information
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We make reasonable efforts to display product descriptions, dimensions, colours, designs, materials, quantities, and photographs accurately.
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Actual colours may vary because of screen settings, lighting, photography, packaging, or manufacturing differences.
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Silicone mould patterns, pigment shades, resin finishes, tool designs, packaging, and minor product details may differ slightly from the displayed images.
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Customers should carefully review product size, quantity, compatibility, usage instructions, and other available information before ordering.
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Finished results may vary depending on the materials used, mixing ratios, environmental conditions, technique, and experience of the customer.
4. Prices
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All prices are displayed in Indian Rupees unless stated otherwise.
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Product prices, discounts, shipping charges, and promotional offers may change without prior notice.
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The price applicable to an order will be the price displayed when the order is placed, subject to final confirmation.
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If a product is listed at an incorrect price because of a technical or human error, we may cancel the order and refund any amount already paid.
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Online prices and offers may differ from prices available at our physical store.
5. Orders and Payments
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Customers must provide accurate contact, billing, and delivery information when placing an order.
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An order is confirmed only after successful payment and acceptance by Parmar Art’s & Craft.
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An order confirmation message does not prevent us from cancelling an order because of unavailable stock, incorrect pricing, incomplete information, payment failure, delivery restrictions, or suspected fraudulent activity.
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Payments may be processed through third-party payment providers and are subject to their respective terms and security practices.
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Parmar Art’s & Craft will never request confidential information such as payment PINs, passwords, CVVs, or OTPs through unsolicited calls or messages.
6. Order Cancellation
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Customers may request cancellation before an order has been packed or dispatched.
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Once an order has been packed or dispatched, cancellation may not be possible.
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We may cancel an order because of stock shortages, pricing errors, payment issues, incomplete customer information, delivery restrictions, or suspicious activity.
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If we cancel an eligible prepaid order, the applicable amount will be refunded through the original payment method.
7. Shipping and Delivery
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Delivery timelines are estimates and may vary depending on the destination, product availability, courier operations, weather, public holidays, festivals, or circumstances beyond our reasonable control.
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Customers must provide a complete delivery address, correct postal code, and active phone number.
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Parmar Art’s & Craft is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
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Applicable shipping charges will be displayed before the order is confirmed.
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Customers should inspect the package upon delivery and promptly report visible damage, leakage, tampering, missing products, or incorrect products.
8. Returns, Replacements and Refunds
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Returns, replacements, and refunds are subject to our published Return & Refund Policy.
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Eligible products must be unused, unopened, undamaged, and returned with their original packaging, labels, accessories, and proof of purchase.
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Resin, pigments, chemicals, consumable materials, or sealed products may not be eligible for return after opening.
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Products damaged because of incorrect handling, storage, mixing, measurement, curing, or usage by the customer will not qualify for a return or refund.
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Silicone moulds showing resin residue, cuts, scratches, stretching, staining, or signs of use may not be accepted.
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Clearance products, customised items, and promotional products may not be returnable when this condition is clearly stated before purchase.
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Approved refunds may require processing time and will be issued through the applicable refund method.
9. Product Use and Safety
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Customers must read and follow all instructions, warnings, mixing ratios, curing guidance, and safety information supplied with resin, pigments, tools, and related products.
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Resin and chemical products should be used in a properly ventilated area with suitable protective equipment.
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Products must be stored safely and kept away from children, pets, direct sunlight, heat, food, and drinking water.
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Customers are responsible for checking product compatibility and suitability before use.
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Parmar Art’s & Craft is not responsible for damage or injury caused by improper use, incorrect mixing, unsafe handling, unsuitable storage, or failure to follow product instructions.
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Children should use craft materials only under appropriate adult supervision.
10. Promotions and Discounts
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Promotional offers, coupon codes, and discounts may be valid only for a limited period.
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Offers cannot be exchanged for cash unless expressly stated.
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Only one coupon or promotional offer may be used per order unless otherwise specified.
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We may modify, suspend, or withdraw an offer when necessary.
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Additional conditions may apply to selected promotions or discounted products.
11. Customer Responsibilities
Customers agree to:
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Provide complete and accurate personal, billing, and delivery information.
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Review product specifications and safety instructions before purchasing or using a product.
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Keep account credentials secure.
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Use the website only for lawful shopping purposes.
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Avoid submitting fraudulent orders, false payment information, harmful content, or misleading details.
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Avoid attempting to damage, disrupt, copy, reverse-engineer, or gain unauthorised access to the website.
Misuse of the website may result in order cancellation, account restriction, or other appropriate action.
12. Intellectual Property
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The Parmar Art’s & Craft name, logo, website design, product photographs, graphics, descriptions, and original content belong to Parmar Art’s & Craft or their respective authorised owners.
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Website content may not be copied, reproduced, modified, republished, distributed, or commercially used without prior written permission.
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Third-party trademarks, product names, and brand names displayed on the website remain the property of their respective owners.
13. Third-Party Services and Links
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Our website may contain links to Instagram, payment providers, courier services, maps, or other third-party platforms.
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External platforms operate according to their own terms and privacy policies.
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Parmar Art’s & Craft is not responsible for the availability, content, security, or practices of third-party websites and services.
14. Privacy
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Customer information will be handled according to our published Privacy Policy.
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Information may be used to process orders, arrange delivery, provide customer support, prevent fraud, and communicate relevant service updates.
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Customers should review the Privacy Policy to understand how their information is collected, used, stored, and shared.
15. Limitation of Responsibility
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We aim to maintain accurate product information and reliable website access, but uninterrupted or error-free service cannot be guaranteed.
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Product outcomes shown in photographs, demonstrations, or promotional materials are illustrative and may vary depending on the customer’s materials, technique, measurements, working environment, and experience.
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To the extent permitted by applicable law, Parmar Art’s & Craft will not be responsible for indirect losses arising from website interruptions, third-party services, improper product use, customer errors, or circumstances outside our reasonable control.
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Nothing in these Terms & Conditions limits consumer rights that cannot legally be excluded.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of India. Any dispute will be handled according to applicable law and the jurisdictional requirements relevant to the operations of Parmar Art’s & Craft in Hyderabad, Telangana.
17. Contact Us
For questions concerning these Terms & Conditions, products, orders, payments, shipping, returns, replacements, or refunds, contact us through the following official details:
Parmar Art’s & Craft
Osman Gunj, Risala Abdulla
Hyderabad, Telangana – 500012
Phone: +91 89786 30214
Email: parrmarbharath1595@gmail.com
Instagram: @parmarartsandcraft